--- title: "About" canonical: "https://peakscaleops.com/about/" --- > Source: https://peakscaleops.com/about/ About PeakScale Ops # Every brand has one location that runs right. We exist to make it all of them. PeakScale Ops is an operations intelligence platform - software that multi-location restaurant, retail and hotel brands run on every shift. Store teams use it on the floor. Area managers use it across their locations. Leadership uses it to see the whole operation as one health score per location. 01 ## The problem The problem we work on is invisible and expensive. Locations slip in small ways every shift - the opening check nobody did, the chiller nobody logged, the audit finding nobody owned. Those slips surface as the costs you actually pay: lost sales, a weaker guest experience, waste, and a brand that drifts location by location. 02 ## The product One platform for the four things an outlet runs on. Every module feeds the same intelligence, so nothing works in isolation. ### Standards & Compliance Checklists, SOPs, audits and food-safety checks - built once, run everywhere on schedule. Photo evidence verified against your reference standard on the spot. ### Equipment & Maintenance Every asset on its own record: service history, PPM schedules, warranties, contracts. Smart sensors around the clock. Every fault becomes a work order - assigned, tracked, closed. ### People Short on-the-floor lessons, recommended automatically when someone keeps missing a standard. Shift scheduling and team communication. ### Inventory & Supply Recipes and prep methods on the floor, with photo and video. Inventory and waste control: what you used, checked against what you sold. PeakScale Intelligence Verifies the work, connects what is slipping, routes the fix - and scores every location, live. Plus: ask your operation anything from ChatGPT, Claude or Slack, and act on the answer. Read-only connectors to the POS you already run. 03 ## How the platform works **Verified, not self-reported.** A check passes on evidence: a photo matched against your standard, a sensor reading, a schedule met. Not a tick in a box. **Every gap gets an owner and a close date.** A failed check becomes a tracked issue. It is assigned, escalated if ignored, and confirmed closed in the next audit. **One score per location.** Checklists, audits, maintenance, training and issues roll into one health score. Every score opens to the checks behind it. **One AI agent, working for your managers.** PeakScale Intelligence checks photos, reads sensors and chases every open fix until it is closed - an assistant to your operations head and area managers. Reports, data and charts are ready for every location; nothing to build in Excel. **It meets your team where they work.** On the floor, on a phone. For managers, inside ChatGPT, Claude or Slack - ask in plain language, act on the answer. **Live in days.** We import your SOPs and brand standards and map your locations. Staff use it on day one. Onboarding team included. **Connects to your POS. No rip-and-replace.** PeakScale Ops is not a POS and never replaces one. It pulls sales, read-only. Inventory comes from the PeakScale Ops Inventory module, or from the inventory system you already run, connected by API. Trusted by brands that set the standard ![Social](/logos/social.png)![The Bombay Canteen](/logos/the-bombay-canteen.png)![Subko Coffee](/logos/subko.png)![Manam Chocolate](/logos/manam.png)![Boojee Cafe](/logos/boojee.png)![Naturals Ice Cream](/logos/naturals.png)![Windmills Craftworks](/logos/windmills.png)![Bombay Sweet Shop](/logos/bombay-sweet-shop.png)![The Pizza Bakery](/logos/the-pizza-bakery.png)![Burma Burma](/logos/burma-burma.png)![Benne](/logos/benne.png) **2,000+** locations  ·  **4** countries 04 ## What we believe B·1 ### The standard is only real if it is verified. A checklist ticked is not a check done. Photo evidence, sensor readings and audit results are the record - not someone’s word for it. B·2 ### Nothing in an operation happens alone. A failed temperature check, a repeat breakdown and a training gap are one story. Checklists, equipment, people and inventory must share one intelligence, or the pattern is missed. B·3 ### Seen is not closed. A dashboard that shows a gap and stops there is a report. Every gap needs an owner, a fix and a close date - routed the moment it appears, confirmed in the next audit. B·4 ### Good operations should not depend on size. An operator with two outlets should run to the same standard as one with two hundred. PeakScale Ops is paid software for multi-location brands. For small businesses, we publish free resources instead - no signup, no sales call. [**Free checklists by concept** Ready-made checklist packs for coffee, pizza, bakery, bars and more. Every check cites a published source. Browse →](/checklists/) [**PeakScale Ops Lite** A free offline checklist app. Runs on any phone, keeps a PDF record. No signup. Open the app →](/run/) 05 ## The company Legal name Peakscale Technologies Pvt. Ltd. Product PeakScale Ops - operations intelligence software for multi-location restaurant, retail and hotel brands Based in Garage Coworking, 210B Sunmill Compound, Lower Parel, Mumbai 400013, India Footprint 2,000+ locations · 4 countries Pricing One flat price per location, per year, for the whole platform - [see pricing](/pricing/) Contact [hello@peakscaleops.com](mailto:hello@peakscaleops.com) · [Contact page](/contact/) ## See it on a business like yours. Twenty minutes on a video call. See what goes wrong on a shift, and how PeakScale Ops sends the fix to the right person. [Book a demo →](/book-demo/)