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Operations intelligence for multi-location restaurant, retail & hotel brands

Run every location like your best-run one.

Your district managers and director of operations can’t be in every location every day. PeakScale Intelligence is there with them. It catches what slips and gets it fixed, before it costs you — lost sales, guest experience, waste & spoilage or brand consistency.

Every check, done to standard. Your team shows each job with a photo, a log or a sensor reading — the opening checklist, the chiller, the room inspection. Each one is checked against your standard. Pass or fail, on the spot.

Every miss gets an owner. It goes to a named person with a due date, and it’s chased until it’s closed.

Every pattern gets flagged. When the same thing goes wrong at many locations, your managers see one problem, not twenty. They spend their time with their teams, not chasing them.

It’s all in one app — checklists, audits, maintenance, equipment, training and inventorysoon. Each location gets one health score, so everyone knows where to look first.

Book a demo 20 minutes · a business like yours · nothing to install
Restaurant floor manager checking the PeakScale Ops dashboard on a tablet
Fig. 01 — the floor, mid-shiftlast check 15:12
Location healthLive
Riverside AC 03 preventive check missed → Maintenance, due today 71▼9
Oak Park Chiller 02 at 46°F, above 41°F → Facilities, fix by 8:00 AM 84—
Downtown Display photo verified - to standard 87▲6
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Not just a checklist and audit tool. Built for brands serious about running world-class operations.

PeakScale Ops builds a culture of process, ownership and warmth.

Process

The business runs on its standards, not on one or two people, and not on paperwork.

Ownership

From the newest hire to the owner, everyone owns their part. That’s accountability, and nobody has to chase anyone.

Warmth

Warmth comes from people, not software. When the app does the checking and follow-up, your team has time for the person in front of them.

2,000+ locations · 4 countries
SocialThe Bombay CanteenSubko CoffeeManam ChocolateBoojee CafeNaturals Ice CreamWindmills CraftworksBombay Sweet ShopThe Pizza BakeryBurma BurmaBenne
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Small things slip every day. The question is whether you catch them before they cost you.

You can’t be in every location at once. Each one slips in small ways every day - a line check skipped, a walk-in temperature not logged, a display not reset, a room released before it was checked, a date check missed on the dairy shelf. Those slips turn into the costs you actually pay.

C·1

Lost salesA bestseller out of stock on Saturday. The chiller down at peak hours. A room not ready at check-in. A slow line at lunch. The guest feels it, and doesn’t come back.

After a bad experience, customers spend less almost half the time (47%). In fast food, 62% stop coming or spend less. Qualtrics XM Institute, 2025 global consumer study

C·2

Guest experienceThe gap a guest notices before you do - a sticky table, a restroom nobody has checked since noon, a ten-minute wait at the counter. A lost guest is one sale. A bad review is read by everyone deciding where to go next.

Operators know it too - 55% say the biggest thing holding back a better guest experience is how well their locations do the work. Qu, 2026 restaurant operator survey

C·3

Waste & spoilageExpired stock in the bin. FIFO skipped in the walk-in, date checks missed on the dairy shelf, the breakfast buffet over-prepped every morning, counts that never matched. Every batch thrown out is money you already paid.

Restaurants that tracked their kitchen waste cut it by 26% in a year. For every $1 they spent on tracking, they saved $7 in food. Champions 12.3 - WRAP & World Resources Institute, 2019

C·4

Brand consistencyOver time, each location starts doing things its own way - one café plates the old way, one store sets up the end-cap differently, one hotel skips the turndown. Your brand is only as good as your worst location today.

A lone manager behind a busy counter during the lunch rush, reaching for an order ticket while customers wait
Fig. 02 - one manager, three jobsthe daily rush
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Three things. That's the product.

  1. Was it done right? Your team does the work and shows it - the opening check in the café, the line check in the kitchen, the room inspection on the third floor, the date check on aisle 6. A photo, a temperature, a count, a tick. PeakScale Intelligence checks each one against your standard - your SOPs, your brand standards, your food-safety ranges. Pass or fail, on the spot. Not in next week's review.
  2. Who is fixing it? A fail is not a row on a dashboard. It goes to a named person with a due date. The shift lead gets the display, Facilities gets the walk-in, Housekeeping gets the room. If it's ignored, a reminder. If it's still ignored, it goes up a level. It stays open until it's closed and confirmed in the next check.
  3. Has this happened before? PeakScale Intelligence spots the problems that keep coming back. The same AC breaking down for the third time. The same location missing the same check week after week. The same miss showing up at several of your locations. You see it as one repeat problem, so you fix the cause, not just today's miss.
⊟
Photo, checked against your standard

Not just a photo. Proof.

Your team photographs the display. PeakScale Intelligence checks it against your reference photo and passes or fails it on the spot, not in next week's review.

↻
Equipment history, remembered

It catches what keeps coming back.

An AC on its third fault isn't bad luck. It's a pattern. PeakScale Intelligence keeps the history of all your equipment. When the same equipment keeps breaking down after its warranty ends, it adds up what you've spent on repairs and asks - repair it again, or replace it?

◎
Sensors, around the clock

Readings that raise the alarm.

Your chiller reports its temperature all night. At 46°F - above the 41°F line - PeakScale Intelligence raises the issue itself and sends it to Facilities. No one had to check.

▤
Stock counts, checkedsoon

A count that doesn't add up, flagged.

Your team counts stock. PeakScale Intelligence checks the count against what should be there. If it doesn't match, it's flagged right away, before the loss grows.

PeakScale IntelligenceEvery checklist, audit, work order, stock countsoon and training result feeds one health score - 84.
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Ask the AI your team already uses. It knows every location.

For everyone

Ask in plain language. Act without leaving the chat.

Your managers already live in ChatGPT, Claude or Slack. PeakScale Ops answers there. “Which locations have an open walk-in issue?” “Which rooms failed inspection this week?” “Which stores skipped the date check?” The answer comes back laid out like the app. If it needs action, the issue is created right there, with an owner and a due date.

ChatGPTClaudeGrokSlackTelegramDiscordYour team’s assistant

ChatGPT, Claude and Grok on every plan. Slack, Telegram and Discord with the PeakScale Intelligence add-on.

PeakScale IntelligenceAnswers in plain words, and only does what you allow. It asks before it acts and keeps a record.
Fig. 03 - ask → act, recordedreal session · muted
0:00 0:55
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Built for your district managers and director of operations.

PeakScale Intelligence works with them - in every location, every day. It does the follow-up that never ends. It chases every fix until it’s closed, sends every reminder, and tells a manager about every skipped check. They get their time back for the work only they can do.

Your reports, already made.

For every weekly review and board meeting, the reports and charts for every location are ready. No exporting, no spreadsheets, no building the deck yourself. Open it, present it, done.

Any information you need.

By location, by region, by week, by audit, by equipment. Compare one location to the rest. See what changed since last week, and why.

See it on a business like yours

A district manager who isn’t chasing has time to teach. A director of operations who isn’t buried in reports has time to run the business.

07

Built for the operation you actually run.

Restaurants, cafés & QSRs
Around eleven the line check catches the sauce station off standard, and the shift lead sorts it before the rush. The district manager sees which of nine kitchens needs her today.
A day in a kitchen
Retail & grocery
Every display matches the planogram. The fitting rooms get checked every hour, not just at close. The date check on the dairy shelf is done before the doors open. The district manager knows which store to walk today.
A day in a store
Hotels & properties
Every room is checked before it's released to the next guest. The boilers, laundry and ice machines get regular service, so they don't break down. The director of operations knows which property to call today.
A day at a property
08

Every level gets better at its job.

On the floor - team members and GMs

Exactly what to do, checked as it is done.

Their job - do the work right, to brand standard, and on time.

The barista, the line cook, the housekeeper, the store associate - each one sees exactly what to do, how, and when, with the SOP one tap away. The app asks for a photo or a temperature right when it matters, then gets out of the way. Nobody has to find a manager to get an answer.

District managers and the director of operations

Intelligence that connects the dots

One missed step is a local issue. The same miss across locations is an operations problem.

A district manager gets time to coach her GMs again - no more group texts and Monday phone calls. The director of operations sees how every location is really doing, without asking anyone for a report.

Owners and leadership

One intelligent health score

You can’t read every audit and issue across every location. One score tells you where to look.

One health score per location, live. Every score opens to the checks, issues and gaps behind it, so nobody has to trust a number they can’t check. The reports for the Monday review and the board meeting are already made.

Owners see the whole business. Each person sees their own part. Same facts at every level.

09

Everything your operation runs on. In one app.

Daily checklists, audits, preventive maintenance, equipment and sensors, training, team communication and inventory. It used to take five tools, a binder and a group text. Now it's one app, and every check, miss and fix is connected.

PeakScale IntelligenceConnects all four areas, so what happens in one shows up in the others.
See everything it does
10

Connects to your POS. No rip-and-replace.

PeakScale Ops is not a POS and never replaces one. It connects to Square, Shopify, Loyverse - or any POS that offers API access - and reads your sales. It reads nothing else and changes nothing.

Your POS stays exactly as it is.

Read-only
Square
Shopify
Loyverse
Any POS with API access
11

Live in days. Not quarters.

S·1

Connect your locations

Set up your regions, districts and locations. Import the SOPs, checklists and brand standards you already have - the opening list, the room-inspection sheet, the planogram.

S·2

Your team starts the next shift

GMs and teams use it on the floor from day one. PeakScale Intelligence runs across every location from the first check.

New hires don’t study a binder. The app walks them through every check, step by step. Their first week goes to the floor and the customers.

Customer success, not customer support
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When you call, a human answers. One who knows your operation.

No chatbot maze. No ticket number and a three-day wait. You get a named person who knows your locations, your standards and your last conversation — and the founder personally involved in every account’s success. Because we believe the software is only half the product. The other half is helping you succeed with it.

Whether you run 3 locations or 300, you get the same team, the same response, the same attention.

A human, always

You always talk to a person who can fix things, not a clueless bot.

The founder in the room

The founder reviews every account’s health personally, and you can always reach out directly.

13

Plans start at ₹40,000 a year.

This isn't priced like a checklist and audit app, because it does much more — every module, unlimited users, one price.

See pricing

One annual number. Everything included.

PeakScale Ops+ GST · per year
Starter1 to 5 locations. ₹40,000 – ₹2,00,000
Growth6 to 12 locations. ₹2,00,000 – ₹3,00,000
Scale13 to 60 locations. ₹3,00,000 – ₹12,00,000
Enterprise61 or more locations. ₹12,00,000

The more locations you run, the less each one costs.

PeakScale Intelligence, the AI, adds 50% to any plan.

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Twenty minutes. A business like yours.

We show you PeakScale Ops set up the way your operation runs - a café, a store, a property. You see what slips on a shift, who fixes it, and which problems keep coming back. Then we talk about your locations.

Book a demo
Onboarding included See pricing →
A store manager crouched at a produce shelf before opening, checking date labels against a tablet
Fig. 04 - to standard, before openthe quiet aisle
SetupNone. You install nothing and send nothing.
Time20 minutes on a video call.
OutcomeYou know how it would work for you.
Free for small businesses

Run a small business?

Running a good operation shouldn’t depend on how big you are. PeakScale Ops is paid software for multi-location brands. For small businesses, we made a free app - PeakScale Ops Lite. No signup needed.